THE ROVELOGICS GUIDE
Help & troubleshooting
Answers to common questions
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8 articlesUpdated as features are verified
Help & troubleshooting
Answers to common questions
Why can't a client book?A quick checklist for unavailable times and blocked appointments.GuideAn integration isn't workingWhat to check when a connected service doesn't respond.GuideAsk a question about a guideUse contextual troubleshooting and send a question to the Docs support queue.GuideCan't sign in or complete MFA?Work through account recovery and authorization issues.GuidePayment or invoice status looks wrongCheck processor records before retrying money movements.GuideGoogle Calendar isn't syncingA checklist for disconnected calendars and unexpected unavailable slots.GuideA notification or email didn't arriveVerify message triggering, address and delivery state.GuideMy provider website looks wrongCheck public page content, theme and mobile layout.Guide