Guide4 min read
Can't sign in or complete MFA?
Work through account recovery and authorization issues.
Overview
Work through account recovery and authorization issues.
Step-by-step
- Check that you are using the intended provider or client sign-in page.
- Try the supported recovery flow for your own account.
- Use your configured authenticator or passkey method.
- Contact account support if recovery remains blocked.
Important checks
- Never share one-time passwords or recovery codes.
- An admin account and provider account may have different permissions.