Reschedule and cancel appointments

What this feature helps with

Apply provider policies consistently when plans change.

Step-by-step

1. Open the appointment and check its cancellation window.
2. Choose the supported reschedule or cancellation action.
3. Review the resulting charge, credit or refund before confirming.
4. Check the client-facing confirmation and updated calendar.

Check your setup

• Fees and cutoffs match the published policy.
• Linked waitlist offers or household appointments are reconciled.