Pilot / limited rollout4 min read
Appointments and confirmation
Understand holds, confirmed bookings, cancellations, and provider-defined requirements.
This workflow is in pilot or limited rollout and should not be assumed available to every business.
An appointment has a lifecycle
A booking can be pending requirements, confirmed, rescheduled, canceled, or completed. Labels help staff and clients understand what remains to be done.
Confirmation requirements
RoveLogics is validating provider-configurable rules, potentially including paid, intake received, estimate approved, or client confirmed. A booking should not be treated as confirmed until that provider's required conditions are satisfied.
Why this is a pilot
Good to know
Full Stripe-to-intake-to-confirmation-to-outreach journeys, status refresh, and edge cases require acceptance testing before rollout.