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HomeAppointments & schedulingBooking holds and expiration windows

Booking holds and expiration windows

Understand temporary reservations during multistep booking.

What this feature helps with

Understand temporary reservations during multistep booking.

Step-by-step

  1. Review hold-duration settings if available on your plan.
  2. Start a fictional booking and observe how the slot is held during checkout.
  3. Allow the hold to expire in a test environment.
  4. Confirm the slot returns to availability without duplicate bookings.

Check your setup

  • Temporary holds must not become confirmed appointments.
  • Checkout expiration should not leave a paid but unbooked client.