Guide4 min read
Smart Waitlist & SmartFill
Use openings and travel proximity to match interested clients.
Smart Waitlist
Clients can express interest in times or booking windows. The provider remains in control of suitable offers and whether to accept a proposed opening.
SmartFill
SmartFill helps identify opportunities when a space opens in the schedule, including last-minute cancellations. Eligible clients can receive an invitation according to your configured rules and opt-in settings.
Set thoughtful limits
- Specify eligible days and windows.
- Use response and booking cutoffs to prevent expired offers.
- Review whether discounts may combine with other promotions.
- Keep final approval with the provider where the workflow requires it.
Nearby outreach
A planned extension can invite opted-in clients near a newly confirmed appointment. Its trigger depends on the business's confirmation rules and requires separate validation before general availability.