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HomeRoutes & SmartFillManage Smart Waitlist requests

Manage Smart Waitlist requests

Capture clients' interest in alternate dates and booking windows.

What this feature helps with

Capture clients' interest in alternate dates and booking windows.

Step-by-step

  1. Open Waitlist and review eligible requests.
  2. Check client opt-in preferences and requested windows.
  3. Review an appropriate offer before sending it.
  4. Monitor acceptance and expiration of the offer.

Check your setup

  • Expired offers should not block open slots.
  • A client's opt-in is required for outreach.