Guide4 min read
Ask screening questions before scheduling
Collect eligibility or logistics information before a client enters the calendar.
What this feature helps with
Collect eligibility or logistics information before a client enters the calendar.
Step-by-step
- Enable pre-book screening in Provider Setup.
- Add a small set of necessary questions about access, service suitability or other booking requirements.
- Choose whether a response blocks booking or requires provider review.
- Test both eligible and ineligible answers with fictional details before going live.
Check your setup
- Keep screening questions relevant to your service and transparent to the client.
- Never collect protected clinical information in regular RoveLogics forms; use RL Health only when its protected workflows are approved.
