Help with Automation and Zapier roadmap
This page focuses on the guide you were reading. Work through the relevant checks below, then send us a question if the issue is still unresolved.
Missing access may be expected. Check its rollout status before treating the absence of a control as a technical fault.
Start with your automation and zapier roadmap setup
These are checks drawn from this feature's own instructions.
- Identify the event you want to automate and why it matters.
- Check if an existing RL workflow already meets the need.
- When supported actions are documented, test with a non-production workspace.
- Never send clinical data to an unapproved automation destination.
- Do not invent event names or payloads before an API contract is published.
Common problems in Integrations
Choose the problem closest to what you are seeing. Each one includes practical checks and a safe next step.
An integration says connected but nothing happens
- Confirm the authorized account is the correct one.
- Check whether the action occurred in sandbox or live mode.
- Compare the event on the provider's own dashboard with RoveLogics.
A connection or calendar sync stopped
- Look for expired authorization, revoked permissions, or disconnected status.
- Check the connected provider for outages and errors.
- Reconnect only the affected service, then retry with fictional data.
Still not resolved?
When you contact support, tell us what you expected, what happened instead, the non-sensitive error text (if any), and roughly when it occurred. The form will automatically include Automation and Zapier roadmap as the topic.
Please do not include passwords, security codes, payment card details, client health records, or any other sensitive information.