TROUBLESHOOTING · INTEGRATIONS
Help with Two-way Google Calendar synchronization
This page focuses on the guide you were reading. Work through the relevant checks below, then send us a question if the issue is still unresolved.
01
Start with your two-way google calendar synchronization setup
These are checks drawn from this feature's own instructions.
- Do not place client names or addresses in Google event content.
- Reconnect if authorization has expired.
02
Common problems in Integrations
Choose the problem closest to what you are seeing. Each one includes practical checks and a safe next step.
An integration says connected but nothing happens
- Confirm the authorized account is the correct one.
- Check whether the action occurred in sandbox or live mode.
- Compare the event on the provider's own dashboard with RoveLogics.
A Connected badge proves authorization, not every subsequent payment or webhook.
A connection or calendar sync stopped
- Look for expired authorization, revoked permissions, or disconnected status.
- Check the connected provider for outages and errors.
- Reconnect only the affected service, then retry with fictional data.
Never paste tokens or secrets into a support request.
03
Still not resolved?
When you contact support, tell us what you expected, what happened instead, the non-sensitive error text (if any), and roughly when it occurred. The form will automatically include Two-way Google Calendar synchronization as the topic.
Please do not include passwords, security codes, payment card details, client health records, or any other sensitive information.